Konica Minolta, the global leader in printing and document management solutions, is constantly evolving.
Soon there will be less to print and more to get done. We are working towards this future and introducing Workplace Hub, a digital workplace platform that provides an all-in-one management tool for company IT administrators and a smart collaboration environment for everyday users.
This project will reshape our current portfolio and represent a pivotal point in the company history.

Find out more at www.workplacehub.com
WPH sneak peak https://www.instagram.com/km_workplacehub/

DCC Support Engineer

Job responsibilities:

DCC Team Leader is a role within team in Brno, supporting lower level support teams in solving issues related to the our backend systems.
DCC SME Team Lead is responsible for leading the SME team, provide a training and guide the team to successfully and efficiently drive remote management and monitoring of Pre-Production and Production environments.

• Manage a team of 5 local system engineers and coordinate with Offshore based teams
• Creating and leading an inspiring team environment with an open communication culture and setting up clear team goals and ensuring the teams objectives and targets are met
• Delegating tasks and set deadlines for internal team and active cooperation with other internal teams from Development and QA
• Participate on Defect Management in collaboration with QA team and assist development teams on ticket resolution
• Actively participate on ticket handling and ticket resolution as well as support the team in day to day activities

Required Skills:

• Strong analytical and troubleshooting skills and must be able to learn, understand, and apply new technologies
• Knowledge of Web technologies (HTML, JS, REST)
• Knowledge of a programming or scripting language
• Basic knowledge of SQL databases, networking and virtualization
• Good communication skills, fluent in English, spoken and written form, ability to work as a team is a must

Nice to Have:

• Familiarity with Atlassian tools (JIRA, Bamboo, Confluence)
• Experience with Kubernetes, Docker or LXC and virtualization
• Technical documentation or process writing skills are welcome

What we offer:

• Flexible working hours and home office
• 5 weeks of holidays and 5 sick days
• Mobile phone
• Meal Voucher card (100 CZK)
• MultiSport card
• Language lessons of English, German, Italian and Japanese
• Tasty coffee, tea, fruit and occasional Japanese snacks


Konica Minolta Business Solutions Czech, spol. s r.o.
Eva Kostrejová