Konica Minolta, the global leader in printing and document management solutions, is constantly evolving.
Soon there will be less to print and more to get done. We are working towards this future and introducing Workplace Hub, a digital workplace platform that provides an all-in-one management tool for company IT administrators and a smart collaboration environment for everyday users.
This project will reshape our current portfolio and represent a pivotal point in the company history.
Find out more at www.workplacehub.com

DCC Support Engineer/Team Lead

Job responsibilities:

DCC Team Leader is a role within the Digital Competency Center team in Brno, supporting lower-level support teams in solving issues related to back-end systems.
DCC SME Team Lead is responsible for leading the team of Subject Matter Experts, providing training, and guiding the team to successfully and efficiently drive remote management and monitoring of Pre-Production and Production environments.

• Manage a team of local support engineers and coordinate with offshore teams
• Create and lead an inspiring team environment with an open communication culture and set up clear team goals and ensure the team’s objectives and targets are met
• Delegate tasks and set deadlines for internal team and active cooperation with other internal development and QA teams
• Participate in Defect Management in collaboration with QA team and assist development teams with ticket resolution

Required Skills:

• Experience with leading a team
• Demonstrate strong interpersonal skills, as well as leadership, communication and organizational skills, and time management
• Experience with Linux based OS system
• Basic knowledge of SQL databases, networking, and virtualization
• Excellent communication skills, fluent in spoken and written English

Nice to Have:

• Familiarity with Atlassian tools (JIRA, Bamboo, Confluence)
• Experience with Kubernetes, Docker or LXC and virtualization
• Technical documentation or process writing skills are welcome

What we offer:

• Flexible working hours and home office
• 5 weeks of holidays and 2 sick days
• Mobile phone
• Meal Vouchers (100 CZK)
• MultiSport card
• Language lessons  of English, German, Italian or Japanese
• Tasty coffee, tea, fruits and occasional Japanese snacks


Konica Minolta Business Solutions Czech, spol. s r.o.
Eva Kostrejová